An extended warranty is an extension of your manufacturer's warranty. Fair's service contracts are designed to pick up where your warranty ends or fill coverage gaps.

Auto insurance covers collision or accidental damage, while a Fair service contract covers mechanical breakdowns of vehicle parts such as the engine and transmission.

Dealer warranties cover repairs up to certain age or mileage limits. Fair's service contracts provide continuous protection beyond these limits.

Look for plans with cancellation options, monthly payment plans, towing and rental benefits, and a money-back guarantee. Fair offers a range of coverage levels to fit various needs and budgets.

A representative will review your information and contact you. We provide coverage for both new and used vehicles, so there is a good chance your vehicle will qualify. We cover most vehicles that are up to 10 years old and under 150,000 miles.

Your VIN is your vehicle identification number, typically 17 characters long. It can be found on the driver's side dashboard, the front of the engine block, or the driver’s door jamb.

Your odometer reading is the current mileage of your vehicle. It is located on the driver’s side dashboard, usually below the speedometer.

Please refer to your contract found in your confirmation email or on the Fair dashboard to review your coverage details. Coverage will vary depending on what membership plan you choose. See plans here.

Your coverage becomes active after the 30 day waiting period and having driven 1,000 miles. Check the Declarations Page of your contract for specific time and mileage details.

In most cases yes you can! To transfer coverage to a new vehicle, contact Customer Service at hello@getfair.com for assistance with setting up the new coverage and discontinuing the old one.

No, each contract is specific to one vehicle based on its unique details.

You can choose any dealership or ASE-certified repair shop within the United States or Canada. All claims are paid directly over the phone with a corporate credit card.

Fair reimburses for Trip interruption and Roadside assistance if you have opted into coverage with your plan. We don't automatically include coverage because some drivers have coverage with their car insurance so we pass on the savings.

To cancel or change your plan simply email Customer Service at hello@fairwarranty.com

Email our Customer Service team at hello@fairwarranty.com to discuss potential refund options.

File a claim online through the Fair app or email us at hello@fairwarranty.com

No, your rate will not increase regardless of how many claims you file.

The repair shop will contact the claims department to verify coverage and proceed with the repair.

You can check anytime online or contact the claims department directly at hello@fairwarranty.com

File a claim as soon as your vehicle breaks down online or by calling the Claims number on your contract (888) 884-0644.

Refer to the coverage section of your contract for a list of covered components.

Pay your deductible directly to the repair facility once the repair is completed.

If you selected rental coverage, rental car benefits are available once your vehicle is approved for at least 4 hours of work, covering up to $75 per day for up to 7 days. Extended coverage applies for engine and transmission replacements. Ride-share reimbursement up to $60 per day is also available. Benefits may vary by state.

It depends. Dealerships may provide rentals without upfront payment. For local rental agencies, you may need to pay upfront and get reimbursed after the repair is completed.

If you selected trip interruption, your coverage may include trip interruption benefits for hotel and restaurant expenses if you are 100 miles away from home.

Claims will pay the repair facility directly over the phone with a credit card once the work is completed. You are responsible for your deductible and any non-covered charges.

Ensure the part is listed in your coverage plan. The mechanic will diagnose the issue and contact claims to determine if it is covered.

Follow your manufacturer's maintenance schedule and keep receipts. Ensure you are out of the waiting period before filing a claim and do not misuse or modify your vehicle.

We use new, remanufactured or used parts that have similar or fewer miles than your vehicle's odometer reading at the time of service.

Most repairs include at least a 12-month/12,000-mile warranty. Some repairs may have a longer standalone warranty.

Yes. Use the Fair dashboard to make a payment by navigating to the "Payments" tab. Alternatively, log in to your Stripe Customer Portal account to manage payments.

You can update your payment information directly online in the portal. If you have any issues or questions simply contact us at hello@fairwarranty.com

Check the "Manage Account" tab in the Fair dashboard for details on your next payment due date. We bill in one month or one year increments depending on the subscription that you signed up for.

No, contracts do not allow for skipped payments to ensure your coverage remains active.

Yes, contracts are set up with automatic monthly payments to keep your coverage active.

Your account is not canceled immediately, there is a 3 day grace period. Contact Payment Processing hello@fairwarranty.com to arrange a payment plan. Note that claims cannot be paid if your account is past due, and there is a limited timeframe to make a payment.

No we do not provide coverage for vehicles with salvaged or branded titles.

Yes, we have plans for commercial vehicles, with a possible surcharge. Contact us for more details.

Yes, as long as the towing is within the vehicle’s specifications. However, the trailer itself is not covered.

No, we do not cover vehicles equipped with snow plows.

Yes, we cover vehicles used for ride-sharing services, with a surcharge. However, we do not cover taxis. Contact us at hello@fairwarranty.com for more information.